When you find yourself getting annoyed, frustrated, or angry, you can reduce your anxiety by replacing these emotions with curiosity. Use the SPY method to get curious about the Situation, the People, and Yourself.
Buying a used car is one of the most common low-trust scenarios that people experience. Clichés about slick-haired, fast-talking salesmen aside, I think part of the reason for this is the fact that buying a car represents a significant financial investment. I recently had a unique experience when buying a used car and I needed to pull out my MAP of Trust to make sense of the whole event.